Employee Leasing Quotes : PEO Blog

NAPEO (the PEO industry organization) estimates the Employee Leasing/PEO industry grew a very robust $5 billion in 2008, to $68 billion in gross revenues. Today, roughly 700 PEOs are operating in all 50 states.

Employers have been quick to catch on to the benefits of PEO services compared to outdated methods of handling employee related administrative tasks. As a professional in the employee leasing/PEO industry, I’ve discovered in my thousands of conversations with business owners over the years that there truly are “PEO personality types”. Here is a short list of the similar characteristics I’ve found to be present in those who inquire about PEO services.

PEO User Characteristics

Place a higher value on their time. They truly live the saying “time is money”.
Will outsource work that they are not an expert in or that simply isn’t profitable.
Excellent at delegating tasks so they can focus on their core strengths.
Take time to listen or read about new industry ideas and opportunities that can impact their business.
Understand the administrative side of the business is just as important for profitability.
Know their labor costs and issues that may influence their rise or fall.
 

Because every business is different and has their own unique set of goals, obstacles and circumstances- it would be foolish to suggest a PEO is the only service that makes sense. But if you haven’t inquired about how a PEO could impact your business, you’ll never know what benefits you and your business may be missing out on. Contact us for answers to your questions. We can be reached at 1-888-582-8388.

www.EmployeeLeasingQuotes.com

If there’s ever been a time to not have a 30% group healthcare increase- it’s right now! Unfortunately, every day across America, business owners are getting renewal notices with 25-50% increases or more. During this tough business climate, these increases are requiring employers to evaluate if continuing group healthcare is financially possible.
This is the perfect time to look into the benefits of a Professional Employer Organization (PEO). Why? Let’s face it, if you have 20,40- even 100 employees on group health, something is going to happen every year to someone involved in the plan that forces a spike in your renewal rates. In fact, most businesses expect to go shopping for new rates every year, and fill out new employee applications within a deadline to see whether renewing is optional or mandatory.

 
Stability and savings are how the services of a PEO could impact your business. The biggest advantage of group healthcare through a PEO is the volume of people that are on their plan. This helps dilute the larger claims so you don’t experience the drastic rate increases. Also, many of these companies have different tiers of rates so if you have an especially healthy group, you may see dramatic savings from traditional insurance policies.

 
A good PEO will have a dedicated phone number just for employees to ask questions regarding their plan, claims questions or even how to find local doctors and hospitals. They will also provide COBRA administration and run the employee health deductions through payroll pre-taxed.
You could see some unimaginable savings! Think about it, a small business with just 20 employees on group healthcare, saving an average of $80 per month each is almost $20,000 a year! See what’s possible for your business. You won’t know until you call.

I just finished a road trip and spoke with a number of clients, and their PEO customer service was a topic of discussion a number of times. One of the stories was a complaint about a payroll tech consistently being abrasive,  another was regarding fear of the PEO potentially closing down!

That client expressed regular change in personnel and sloppy handling of requests. He said he’s even noticed a change in voice tone and overall vibe from his favorite go-to guy, who has confided in him about some of the internal changes.

Of course, business isn’t booming right now- but the one area of your business you can control is customer service. Customers are in no mood to deal with a service provider who can’t be polite or handle simple requests that they’re paying for.

In fact, one of the last visits I had on my trip was with an employer who I moved from one PEO to another a year ago- simply because of customer service. He couldn’t praise the new PEO’s employees and staff enough- “What a great group of people!” he said. “The old employee leasing company had my stomach in knots every time I had to call.”  

Imagine paying someone to feel that way.

My father always told me customers are easier to keep than they are to get, so when you have them- take care of them! If you own a PEO and aren’t running your business with those beliefs, my guess is you won’t be running your business much longer.