Archive for July, 2009

Jul 29 2009

Does Your Employee Leasing Company Deserve Your Business?

Published by admin under Uncategorized

One thing that never ceases to amaze me is how little effort is put in to providing a new client a great experience - once they have become a customer. Maybe that’s why roughly half of our requests come from employers currently with an employee leasing company or PEO.

If customers don’t experience a recognizable value in doing business with you throughout the year– why should they stay, and why shouldn’t they shop for a new employee leasing company or any services regularly? In other words, what you’re saying is– it’s all about price.

When we’re contacted about starting a new brokering relationship with a new employee leasing company, some of the questions we need answers to are:

  • · What makes you different than ABC employee leasing? Providing great service is not a differentiating quality – it’s expected!
  • · Why should I trust you and your company?
  • · What programs and services do you offer potential clients?
  • · What keeps your customers happy?
  • · Why should I give you my business?

If you’re dissatisfied with your current employee leasing provider, there are companies that still go the extra mile – and we can help you find them. If you’re a PEO provider that considers yourself in this small but elite group, give us a call and let’s talk. We’re always trying to improve on the quality of products and services we offer our clients.

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Jul 27 2009

Can I Hire Only Healthy Employees?

Published by admin under Uncategorized

Recently, I posed the following question to several of the professional groups I’m involved with though Linkedin. When just a few, normally uninsurable lives can blow up your group health rates - what can you legally ask or do (when hiring) to better your chances of a healthy hire?”

Here are some of the responses I’ve received:

When it comes to new hires absolutely nothing! I wish I had a different answer and honestly
to protect myself I as a business owner I would disclose and inform my potential new hire that I was
recording every interview to minimize my exposure to a
discrimination lawsuit - in this ridiculous litigous world we live in.

Howard Forman – Owner of PEO Source

I somewhat agree with H. Forman’s first sentence. Essentially, what you’re saying [how can I skirt the fed'l and state anti-discrimination laws?] The main ones you need to watch out for on the fed’l level are ADA, ADEA, Title VII and Pregancy Discrimination Act. On the state level you are likely to have similar statutes plus, “familial status” and “legal product use” protections (e.g., smoker’s rights.)

In my experience, however, the answer is seldom to tell a client they cannot do something but instead tell them what they can do that may achieve their goals and still be in compliance. So what can you do?

You can ask questions about job performance–as they relate to the job being applied for–that may indicate likelihood of performance issues. Some of those questions will by natural (and compliant) selection eliminate some candidates that might be in a higher risk category.

E.g., Assuming the job requires stability in attendance: You might ask, “This job requires you to work 8-5, M-F and doesn’t have the ability to offer much flexibility or time away. Will you be able to keep this type of schedule? Would your previous employers recommend you for this position?” Follow this with a good reference check.

An applicant with issues that would be impacted might answer in a less positive way. Of course, any answer must be considered in light of applicable laws. Simply because someone opens the door doesn’t mean the ER can walk through it. If protected issues are disclosed the ER will be responsible for having that knowledge.

An applicant with a health issue for example is still entitled to any applicable ADA protections. The bottom line is if that is a BFOQ and the person is unqualified to meet it w/ or w/o reasonable accommodation then you could pass on them. This is not fool proof as some health issues may be related to family members or not impact attendance.

Another thing you might do is review state laws on use of tobacco products. Some states do not protect tobacco users, which are much higher levels of risk. Even in states with smoker’s protections you can often implement tobacco free workplaces.

These are not w/o risk. The ER should consider the risk they take on if someone discloses information that might be protected versus the reward they face by eliminating potential insurance risks. Still giving clients some options makes you a partner in their success instead of an impediment.

-Timothy Koirtyohann, Director of Human Resources at Cardiovascular Home Care

Are you talking about underwriting a group before enrolling them in a large group peo plan?

or how to avoid hiring sick people into a large group plan after it is set up and running?

In the first case, health questionnaire’s are a good line of defence, however, once a client is signed on, you have an agency problem.

The business owner may be happy to hire on a person with a chronic condition thinking that 1. That person will be a grateful and loyal employee less likely to jump to other jobs. and 2. The PEO health plan is there to be used, so what does he (or she) care about the profits of the ‘evil’ health plan.

Following that there are of course all of the laws forbidding discrimination….

Tough problem to solve…

Michael Speizman – Owner of Employee Leasing Marketplace

Mike,

I fight the health insurance battle for my clients daily. Americare or “Medicare For All” is the only real solution, and it’s available now. Medicare supplement policies can fill in the holes of a good basic health plan, that everyone can afford to pay their fair share.

Lower administration costs, paired with private insurance carriers providing group medicare plans who can’t cherry pick consumers or businesses. Both sides win.

Think about it. If we have “Medicare For All”. Then all you need is higher contributions to Social Security for lost wages, and we can get rid of workers compensation coverage as well.

Would employers pay an increased payroll tax of 6% to rid them of Health Insurance and Workers Compensation? I think most, if not all business owners, would jump at the opportunity…. if given the option.

Bruce Sliver, Founder of HRO/PEO Employers RX LLC

No responses yet

Jul 22 2009

Employers: Beware of ICE’s I-9 Campaign

Published by admin under business solutions

Thought this was interesting article released a few days regarding the hiring of illegal immigrants. This is just one of the many areas where employee leasing services can really help.

Here’s the link: http://jacksonville.bizjournals.com/jacksonville/stories/2009/07/20/newscolumn1.html?b=1248062400^1862831&ana=e_vert

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Jul 21 2009

How Insurance Agencies Work With Employee Leasing Services

Published by admin under business solutions

Over the past decade, when agencies had to determine: “how do we address employee leasing services?” my experience has shown me one of two paths is taken:

1.      Ignore it and pretend it doesn’t exist.
The problem here is - it does exist, and agents are confronting it more often.  They want to know how to compete or provide a solution. Eventually, the agent connects with an employee leasing company to freelance these services with little knowledge and no real understanding of commissions – if they get paid!

The damage done in this option is the agent loses focus on their primary services and wastes time trying to become self-educated on these services. Also, by feeling they have to hide the clients, the agency misses the opportunity to market other insurance products and risks a tainted reputation (without even knowing it) if the employee leasing service doesn’t deliver.

2.       Get educated on the services and let it work to your benefit.
There is a fine line where producers need to understand when employee leasing makes sense and how to use the services - without becoming experts. When the agency is open about employee leasing services, the agent becomes more knowledgeable, and has more opportunities to close business. The agency benefits with an easy-to-install revenue stream and more accounts to market insurance products to.

We understand the concerns of an agency and respect the relationship. Agencies connect with our services to find the employee leasing company that will solve their clients problems.
www.EmployeeLeasingQuotes.com
888-582-8388

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Jul 08 2009

Don’t Subcontract Work - Without Proof of Insurance!

Published by admin under workers compensation

I had a conversation today with a real estate company that also does some property management. They made the mistake of hiring someone to do some tile work in one of the homes they manage, without asking for his proof of general liability and workers’ compensation insurance.

The worker hurt himself, found an attorney and of course the real estate management company ended paying for his injury – plus a settlement. Fortunately for the company the injury wasn’t severe. This story is one I hear dozens of times throughout the year.

Whether you’re a property manager, general contractor or any other employer who frequently subcontracts work, if you have anything to lose– ask for certificates of insurance!

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Jul 06 2009

California Workers’ Comp Rates Appear to Be Increasing

Published by admin under workers compensation

Since early May, dozens of California workers’ comp carriers have filed for increases, ranging from single digits to a high of 33.9 percent.
In fact, 55 of 71 companies filing on or after May 1 proposed rate increases, with 32 of those increases 8% or higher. The State Fund, which holds about 23% of the market and insures an estimated 180,000 small businesses, filed for a 15 percent increase.

Click here for the full story. http://sanfrancisco.bizjournals.com/sanfrancisco/stories/2009/07/06/story13.html?b=1246852800^1855498&ana=e_vert

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Jul 01 2009

Attitude

Published by admin under business solutions

“The longer I live, the more I realize the impact of attitude on life. Attitude, to me, is more important than facts. It is more important than the past, the education, the money, than circumstances, than failure, than successes, than what other people think or say or do. It is more important than appearance, giftedness or skill. It will make or break a company… a church… a home. The remarkable thing is we have a choice everyday regarding the attitude we will embrace for that day. We cannot change our past… we cannot change the fact that people will act in a certain way. We cannot change the inevitable. The only thing we can do is play on the one string we have, and that is our attitude. I am convinced that life is 10% what happens to me and 90% of how I react to it. And so it is with you… we are in charge of our Attitudes.”

-Quote by Charles R. Swindoll

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